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Hello being the self service industry in India for almost last 3 decades & having deployed many successful self service kiosks solutions in China & Globally, has helped us to comprehend, analyze & generate new market innovative solutions opportunities as well as recognize different end user customer experiences from different countries and verticals while using these kiosks.
The factors which rule the customer mindsets are cost pressures, high quality robust products requirements & local competitions offerings.
The major gaps seen from the self service kiosks OEMs point of view before pitching the sales opportunities are lack of new technology understanding, scoping & positioning the right solution to the end user customers.
The following are the different software apps required by each different market verticals. These are purely our suggestions, if we have missed out something Pl cooperate to revert & get the same filled up in the comments column
Retail Market Verticals.
Self service kiosks are normally deployed for product info, various ongoing shopping schemes, loyalty programmes, ecommerce orderings, food orderings, products locators, discount couponing , interface with digital signage, self check out, queue busters, cross selling of various products, specific recommendations, expert advice providers, different counters locators, product selection , specs, pricings matrix,dvd, & music samplings, gift finder, gift registry, personalizing greetings cards , point of sale, virtual inventory ordering, way finder, mall directory, customer feedback capturing , coupon prepaid , stored value gifts cards etc.BFSI Market Verticals.
Self service kiosks are normally deployed for Cash Dispensing, Cash Collection, Check Collection, Credit/ Debit Payments, Utility Bill Payments, Mobile top up, recharge, ringtone orderings, Passbook Printing, Statement Printing, Insurance premiums, print leaf checks & DDs, Balance enquiry, request for check book, fund transfers request, loans & mortgage applications, Loan applications, EMIs calculations Video conferencing, KYC documents acceptance etc
Travel & Tourism Market Verticals.
Self service kiosks are normally deployed for cuss airline self checking, baggage tagging, visa application, ticketing & boarding pass requests, specific location & city information, airport facilities information , connecting flights information, local city maps, geographical locators, printings city guides, local tourism information, hotels & restaurants information & booking, entertainment facilities at airports, weather & promotional information’s, pay & park information selection & choosing holidays package, travel itinerary creations, airlines, Railways & Bus Bookings etc
Corporate Companies Market Verticals.
Self service kiosks are normally deployed for company’s information, visitor management information & gate pass issuance, company’s happenings & new product launches, new announcements, chairman speech, employee HR information’s, training kiosks for employees, attendance kiosks for employees & contract work officials, salary slips printouts, leave balance, application for leave ,new candidates recruiting application procedures etc.Trade Events Market Verticals.
Self service kiosks are normally deployed for exhibitions & events details, timing, fares, display exhibitor & other details, tradeshow locator, upcoming promotional events, visitor registration, on spot ticketing & issuance of tickets, badge issuance, pay & park tickets, car rentals available, theme events information etc
Entertainment Market Verticals.
Self service kiosks are normally deployed for cinema theatres ticketing ,CD burning & dispensing , DVD movies dispensing, gaming kiosks, horse betting, events & play show ticketing, food coupons dispensing, sales & booking for upcoming movies plays events, games knowledge & analysis, photo creations, zoo, tours, boats rides, theme parks, booking , timings fares etc, customizing own music, games & movies etc
Hotels, Restaurants’ &Hospitality Market Verticals.
Self service kiosks are normally deployed for Information about the hotel, types of rooms, rates, availability etc, welcome letters & hotel room keys dispensing, room details & facilities in rooms, self check in , self check out, facilities in hotel, room selection matrix, local city guides, Flight information’s & bookings, hotel restaurants details & other entertainments facilities available, yoga, spa, gym, discos details rates & timings, self ordering snacks drinks & foods preference of breakfast, newspaper & cleaning time of the rooms. QSR food orderings etc
Hospital & Healthcare Market Verticals.
Self service kiosks are normally deployed for hospital registration ,list of group hospitals, doctors, hospital services , room charges & other facilities available, medical exercises’ nutritional information, ,doctors availability, disease information, Faq, healthcare counseling, Pharma medicines orderings, adults ailments, various diets for various diseases, exercises’ & post operation care, pregnancy care & exercises, dental care & its needs, sports nutrition’s etcAutomobiles & Related Market Verticals.
Self service kiosks are normally deployed for automobiles details, features, comparisons’, specs, colors, prices & availability, virtual test drives, multimedia information, loan & EMI options, cost simulation, AVI automobiles videos, customer preferences & registrations etc.
Visitor Management Market Verticals
Self service kiosks are normally deployed for visitors op spot registration, temp employee & contractor badge issuance, control access, photo ID capturing, ease access for frequent visitors, review statistics for frequency & time of visit, restriction to move around the campus beside selected areas.etc
As the leading self service consulting company based in Mumbai India. We are leading Information kiosk supplier and we understand kiosk projects, budgets limitations & deployment project timelines.
Self Service Consulting Company Kiosks provides personalized attention & develops a kiosk solution that will exceed your company’s expectations. If you wish to utilize your own resources, we can also deliver an ‘a la carte’ consulting solution utilizing those same assets to further reduce your overall kiosks costs. Self Service Consulting Company Kiosks is committed to delivering the best kiosk designs, component selection, prototyping, production, rollout, support & consulting services to our clients.
Self Service Consulting Company Kiosks Consulting will engage no matter what stage your project is at, delivering action plans & keeping your project on track for success. Pl write to us it would be our pleasure to serve your organization.